Privacy Policy

At Twinkel Trusted BD Shop, your privacy is highly important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and shop on our website.

1. Information We Collect: When you place an order or register an account on our website, we may collect the following information:

Full Name

Detailed Delivery Address

Mobile Number

Email Address (Optional)

2. How We Use Your Information: We collect and use your personal information solely for the following purposes:

To process, confirm, and deliver your orders accurately.

To communicate with you regarding your order status, delivery updates, and tracking details.

To provide necessary customer support and handle returns or exchanges.

To send you occasional promotional SMS or special offers (you can opt out at any time).

3. Information Sharing & Security:

Courier Partners: We share your Name, Address, and Mobile Number with our trusted third-party courier partners (e.g., Pathao, Steadfast, RedX) strictly for product delivery purposes.

Data Protection: We implement necessary security measures to keep your personal data safe. We do not sell, rent, or trade your personal information to any outside companies or third parties.

4. Cookies: Our website uses "cookies" to enhance your browsing experience, remember your cart items, and understand how you interact with our website. You can choose to disable cookies through your browser settings, though this may affect some features of the website.

5. Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices. Any updates will be posted directly on this page.

Contact Us: If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact us at:

Phone / WhatsApp: 01748993021